Navigating the NewCX Reality
Join North America's most senior CX leaders in 2027. Bringing together service, digital and operations leaders to shape the next chapter of customer engagement.
- 250 attendees. 70% brand-side. One senior CX room.
- Hear how leading brands are embedding AI, connecting data to action and breaking silos to create scalable, trusted customer experience.
- 15+ interactive sessions and case studies with senior leaders, turning CX ambition into measurable impact.
This event is for: CEOs, Chief Customer Officers, Heads of Customer Experience, Service & Operations Leaders, Chief Digital & AI Officers, and Data Strategy executives.
Who You Will Meet
★★★★★ Event Alumni
"Not a single second of my time felt like it was wasted! This event was incredibly well curated and far exceeded any expectations I had going into it. From the onboarding to the entire layout of the event, I was delighted and honoured to be a part of it."
By The Numbers
70% Brand Side Attendance
80% Director level and above
30+ World Class Speakers
15+ Interactive Sessions & Case Studies
