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Pharma Customer Engagement USA 2026

October 27-28, 2026
Philadelphia, USA
2-Day Event Hosted by Reuters Events
Purpose-driven networking

The Destination For Meaningful Connections

A smiling attendee at a Reuters Events conference holding a pin at the 'Pin Your Passion' interactive networking station, designed to help delegates connect with peers based on shared professional interests. A barista preparing fresh coffee at a mobile station during a busy networking break at a Reuters Events conference, with professional attendees engaged in conversation in the background, highlighting the vibrant social atmosphere of the event. An intimate workshop session at The Future of Insurance event, featuring an interactive discussion on a presentation screen asking, How can Insurers ensure that Embedded Insurance Products are Competitively Priced while Maintaining Profitability? A close-up view of a 'Collaboration Table' centerpiece at a Reuters Events conference, titled 'Bridging the Visibility Gap.' The image captures attendees in focused, collaborative discussion, highlighting the interactive, problem-solving nature of the sessions. An attendee at a Reuters Events conference standing at the 'Pin Your Passion' interactive networking station, carefully selecting pins to represent his professional interests, illustrating the personalized approach to connecting with peers. A vibrant, upscale networking reception at a Reuters Events conference, where industry leaders are engaged in conversation, showcasing the high-level professional community and peer-to-peer connection that defines the event experience. A group of senior professionals engaged in a focused, collaborative roundtable discussion at a Reuters Events conference, capturing the intimate, peer-to-peer knowledge sharing and high-level strategic problem-solving that defines the event experience.

Build Connections. Drive Outcomes.

  • If the old playbook isn't delivering, it's time for a new one. This event replaces lectures with practical labs and peer forums that fast-track customer-first pharma in an AI-powered world.
  • Walk away with concrete plans to activate engagement, scale capabilities, and deliver meaningful, value-driven experiences for both HCPs and patients—plus the relationships to sustain the momentum.
  • Come ready to trade ideas, find solutions, and build a network that actually moves the needle.
Learn about the formats. Click a section to see the full details.
Learning Extended Speaker Q&A +

Continue the conversation beyond the stage. Participating speakers will be available in the Networking Zone at designated times to answer follow-up questions, discuss key insights, and connect with attendees in a more informal setting.

Extended Speaker Q&A at the 2025 event.
Learning Lunch & Learn Networking +

Make meaningful connections over lunch. Upon arrival, attendees can collect themed interest pins that reflect their professional priorities and areas of focus. During lunch on both conference days, dedicated networking tables will bring together peers with shared interests, making it easy to meet like-minded professionals and exchange ideas.

Lunch & Learn Networking at Reuters Events: Pharma Customer Engagement USA
Networking Networking Drinks Reception +

Unwind after Day 1 with drinks and canapés on the exhibition floor. Reconnect with familiar industry peers, meet new contacts, and continue conversations sparked throughout the day in a relaxed and social environment.

Networking Drinks Reception at Pharma Customer Engagement USA. The Reuters Events logo is visible in the bottom right corner.
Networking VIP Partner Dinners +

Exclusive private dinners hosted by selected event partners on the evening of Day 1. These invitation-only experiences offer valuable opportunities for deeper discussions and high-level networking. Invitations will be distributed by the event team closer to the event.

VIP Partner Dinners at Pharma Customer Engagement USA. The Reuters Events logo is visible in the bottom right corner.
Experienc Networking Breakfast & 5K Fun Run +

Start Day 2 your way. Attendees can choose between the Women in Pharma Leadership Breakfast, hosted by the Healthcare Businesswomen's Association (HBA), or an energising 5K Fun Run through some of Philadelphia's most iconic landmarks and scenic locations. Both activities offer a unique opportunity to build connections before the conference sessions begin.

Networking Breakfast & 5K Fun Run.
Learning Interactive Workshops & Roundtables +

Take part in highly interactive workshops and roundtable discussions hosted by our event partners. Designed to encourage peer-to-peer learning, knowledge sharing, and problem solving, these sessions offer a collaborative environment to explore industry challenges and opportunities. Spaces are limited and available on a first-come, first-served basis.

Interactive Workshops & Roundtables
Learning Guided Expo Tours +

Maximise your time on the exhibition floor with guided expo tours during conference breaks. These curated tours are designed to connect attendees with solution providers whose products and services align with their interests, helping facilitate valuable conversations and business connections.

Guided Expo Tours
Networking 1:1 Meeting Programme +

Make every minute on-site count. Through the event app, attendees can browse the attendee list, connect with peers before the event, and schedule dedicated 1:1 meetings during the conference. This helps facilitate targeted networking, meaningful business conversations, and more productive use of your time away from the office, ensuring you meet the people most relevant to your goals and priorities.

1:1 Meeting Programme
The Network

Grab a Pin, Find Your People

Omnichannel Orchestrator

Omnichannel Orchestrator

Unifies underwriting, claims, and distribution to drive profitable growth and trust.

Scientific Storyteller

Scientific Storyteller

Builds resilient, risk-mitigated products that rapidly adapt to shifting market demands.

AI Pioneer

AI Pioneer

Modernizes legacy systems with AI and cloud technologies to deliver measurable ROI.

Commercial Champion

Commercial Champion

Simplifies the quote-to-claim journey to drive customer loyalty and trust.


★★★★★ Verified Attendee · 2026 Edition

"Thoroughly impressed by the breadth and depth of the insights shared by leaders in the insurance industry. The sessions (both formal and informal) not only broadened my perspective on where the insurance industry is headed but also equipped me with practical tools and knowledge to further drive innovation within my organization."

Experiences

A focused female delegate taking notes during a deep-dive roundtable session at a Reuters Events conference, highlighting the intellectual engagement and strategic work that defines the attendee experience.
Unrivaled Intel

AI Event Companion

Never miss a moment - Get an AI-powered summary of every session, to stay informed of all the key insights, ideas and takeaways - no matter which room you're in.

Female excutive at an Reuters event talking about Reuters Insights
Engagement

Live Q&A

Put your questions to industry leaders in real time. Extended Q&A segments let us dig deeper and deliver actionable takeaways.

Two attendees sharing a casual, focused conversation at a conference coffee station, illustrating the high-quality, organic networking opportunities that occur throughout a Reuters Events conference.
Recharge

Barista Coffee

Designed for connection. A premium environment to pause, reflect, and recalibrate before your next strategic engagement. Great coffee, Better company.

A small, intimate group of three professionals engaged in a lively, peer-to-peer discussion at a numbered roundtable at a Reuters Events conference, underscoring the collaborative environment where industry leaders exchange strategic ideas.
Networking, Orchestrated

121 Meeting Service

We eliminate the guesswork. Our 121-meeting service matches you with the peers and partners most relevant to you. Spend your time in meaningful conversations; Don't leave networking to chance.

Who You Will Meet
Amgen
Astellas
Bayer
Bristol Myers Squibb
Eisai
Gilead
GSK
Jazz Pharmaceuticals
Merck Global
Novartis
Sanofi
Takeda

⚡Standard Rate Now Live

Pharma Customer Engagement USA 2026
October 27–28 · Philadelphia

Join senior leaders from Pharma Customer Engagement.
Two days of strategy, innovation and peer-to-peer networking.

Register Now →

Limited seats remaining

Kana Chia - Product at Reuters Events
Product Lead

Questions about speaking or attending?

Reach out to Kana directly:

Email Kana →
Matt Atkinson, Reuters Events
Commercial Lead

Questions about sponsoring or exhibiting?
Reach out to Matt directly:

Email Matt →