The Destination For Meaningful Connections

Build Connections. Drive Outcomes.
- If the old playbook isn't delivering, it's time for a new one. This event replaces lectures with practical labs and peer forums that fast-track customer-first pharma in an AI-powered world.
- Walk away with concrete plans to activate engagement, scale capabilities, and deliver meaningful, value-driven experiences for both HCPs and patients—plus the relationships to sustain the momentum.
- Come ready to trade ideas, find solutions, and build a network that actually moves the needle.
Learning Extended Speaker Q&A
Continue the conversation beyond the stage. Participating speakers will be available in the Networking Zone at designated times to answer follow-up questions, discuss key insights, and connect with attendees in a more informal setting.

Learning Lunch & Learn Networking
Make meaningful connections over lunch. Upon arrival, attendees can collect themed interest pins that reflect their professional priorities and areas of focus. During lunch on both conference days, dedicated networking tables will bring together peers with shared interests, making it easy to meet like-minded professionals and exchange ideas.

Networking Networking Drinks Reception
Unwind after Day 1 with drinks and canapés on the exhibition floor. Reconnect with familiar industry peers, meet new contacts, and continue conversations sparked throughout the day in a relaxed and social environment.

Networking VIP Partner Dinners
Exclusive private dinners hosted by selected event partners on the evening of Day 1. These invitation-only experiences offer valuable opportunities for deeper discussions and high-level networking. Invitations will be distributed by the event team closer to the event.

Experienc Networking Breakfast & 5K Fun Run
Start Day 2 your way. Attendees can choose between the Women in Pharma Leadership Breakfast, hosted by the Healthcare Businesswomen's Association (HBA), or an energising 5K Fun Run through some of Philadelphia's most iconic landmarks and scenic locations. Both activities offer a unique opportunity to build connections before the conference sessions begin.

Learning Interactive Workshops & Roundtables
Take part in highly interactive workshops and roundtable discussions hosted by our event partners. Designed to encourage peer-to-peer learning, knowledge sharing, and problem solving, these sessions offer a collaborative environment to explore industry challenges and opportunities. Spaces are limited and available on a first-come, first-served basis.

Learning Guided Expo Tours
Maximise your time on the exhibition floor with guided expo tours during conference breaks. These curated tours are designed to connect attendees with solution providers whose products and services align with their interests, helping facilitate valuable conversations and business connections.

Networking 1:1 Meeting Programme
Make every minute on-site count. Through the event app, attendees can browse the attendee list, connect with peers before the event, and schedule dedicated 1:1 meetings during the conference. This helps facilitate targeted networking, meaningful business conversations, and more productive use of your time away from the office, ensuring you meet the people most relevant to your goals and priorities.
Grab a Pin, Find Your People
Omnichannel Orchestrator
Unifies underwriting, claims, and distribution to drive profitable growth and trust.
Scientific Storyteller
Builds resilient, risk-mitigated products that rapidly adapt to shifting market demands.
AI Pioneer
Modernizes legacy systems with AI and cloud technologies to deliver measurable ROI.
Commercial Champion
Simplifies the quote-to-claim journey to drive customer loyalty and trust.
"Pharma can become a solution for sustainable healthcare, and Reuters Events Pharma is where our leaders combine with healthcare innovators to move us forward"
"Thoroughly impressed by the breadth and depth of the insights shared by leaders in the insurance industry. The sessions (both formal and informal) not only broadened my perspective on where the insurance industry is headed but also equipped me with practical tools and knowledge to further drive innovation within my organization."
Experiences

AI Event Companion
Never miss a moment - Get an AI-powered summary of every session, to stay informed of all the key insights, ideas and takeaways - no matter which room you're in.

Live Q&A
Put your questions to industry leaders in real time. Extended Q&A segments let us dig deeper and deliver actionable takeaways.

Barista Coffee
Designed for connection. A premium environment to pause, reflect, and recalibrate before your next strategic engagement. Great coffee, Better company.

121 Meeting Service
We eliminate the guesswork. Our 121-meeting service matches you with the peers and partners most relevant to you. Spend your time in meaningful conversations; Don't leave networking to chance.












Pharma Customer Engagement USA 2026
October 27–28 · Philadelphia
Join senior leaders from Pharma Customer Engagement.
Two days of strategy, innovation and peer-to-peer networking.
Limited seats remaining


